Introducing our Rapid Customer Service Suite Setup: Seamlessly merge the power of live chat and state-of-the-art help desk solutions, ensuring your dedicated customer service team can assist your clients anytime, from any location!
Here's the incredible value we offer:
- Self-service Portal Configuration: Set up an intuitive platform, enabling customers to independently find answers and solutions, thereby enhancing their experience.
- Email Channel Configuration: Seamlessly integrate a dedicated email system, ensuring all customer queries reach you directly and get addressed promptly.
- Web Widget Channel Configuration: Implant an easy-to-use tool on your website, making it simple for customers to interact without navigating away.
- Live Chat Configuration: Activate real-time conversations, ensuring your customers experience the immediacy and personal touch they deserve.
- Versatile Messaging Channel: Choose from renowned platforms such as WhatsApp, LINE, Facebook Messenger, or Google Business Messages, catering to the diverse preferences of your customers.
- Chatbot Configuration: Incorporate a cutting-edge chatbot, programmed to automate interactions, offering consistent and instant responses even during peak times.
- Pre-recorded Agent's Responses: Equip your team with up to ten preset responses for frequent queries, ensuring quick, efficient, and consistent communication.
- Automations Configuration: Streamline up to five processes automatically, enhancing productivity and ensuring a smooth customer experience.
- SLA (Service Level Agreement) Policies Configuration: Establish up to five SLA policies, guaranteeing your service commitments are clear and consistently met, ensuring customer trust and satisfaction.
- Surveys Configuration: Set up to two feedback mechanisms, allowing you to continually refine based on your customers' valuable insights.
- Custom Reports Configuration: Gain access to up to two bespoke reports, offering insights to hone your strategies and service further.
- Efficient Implementation: We're committed to getting your system fully operational between 4 to 6 weeks from the project's start.
- Optimal Investment: Embark on this transformative journey, starting at just $5,000.
Empower your customer service team and delight your customers with our comprehensive suite! Let's create exceptional experiences together.
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